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For most treatments, yes. A consultation lets your VIV provider assess your skin and health history and confirm you're a candidate. If you're cleared and time allows, many treatments can begin the same visit.

Book online any time through our booking portal, call (972) 803-3957, or text (844) 848-5893. New patients typically start with a consultation, which we can often schedule within the same week.

Facials and injectables are usually available within one to two weeks. Laser series, Morpheus8, and provider consultations book two to three weeks out, and longer in November and December.

Bring a list of the skincare products and medications you use, any relevant labs or medical history, and your questions. Come with clean skin if possible, and pause retinoids and acids for a few days beforehand.

VIV Wellness is at 2401 Victory Park Ln, Ste 110, Dallas, TX 75219, in Victory Park near the American Airlines Center — minutes from Uptown, the Design District, and Downtown Dallas.

Yes. Garage parking is available in the building, with metered street parking along Victory Park Ln. Allow an extra five to ten minutes on event nights at the American Airlines Center.

We're open Monday through Thursday 9 AM to 6 PM and Friday 9 AM to 5 PM. Saturdays are by appointment only, and we're closed Sundays.

Consultations run 30 to 45 minutes. Injectables take 15 to 30 minutes, facials 45 to 75 minutes, and microneedling or Morpheus8 about 60 minutes including numbing time.

For some services, yes — hormone, weight loss, and general planning questions can start virtually. Skin, laser, and injectable planning requires an in-person assessment before treatment.

We treat select concerns, such as acne with Forever Clear BBL, for patients under 18 with a parent or guardian present and consenting. Injectables and most laser services are adults only.

Start with a consultation. Instead of choosing from a menu, your provider evaluates tone, texture, pigment, and laxity, then sequences a plan across our facial, laser, injectable, and regenerative options.

VIV offers nine categories: consultations, facials and peels, laser treatments, skin resurfacing, injectables, hair restoration, IV infusions, hormone optimization, and medical weight loss.

It depends. Facials, HydraFacial, LED, and Laser Genesis have none. MOXI and microneedling run two to five days of redness and rough texture. Morpheus8 and medium-depth peels are longest, at three to seven days.

Facials glow immediately. Neurotoxin settles in three to five days. Laser pigment work clears in one to two weeks. Collagen treatments like microneedling, Morpheus8, and PRP build over one to three months.

Yes. MOXI, SkinPen, and Morpheus8 are all appropriate across a broad range of skin tones. Your provider confirms candidacy and adjusts device settings for your skin type before treating.

Pricing depends on the treatment, the area, and how many sessions your plan includes. Your provider gives you exact pricing at your consultation, before anything is scheduled — no surprise costs.

Most patients tolerate injectables easily. We use topical numbing, ice, and Pro-Nox nitrous oxide for comfort. Expect a brief pinch and possible small bruises that resolve within a few days.

Neurotoxin lasts roughly three to four months. A lip flip lasts six to ten weeks. Hyaluronic acid filler lasts six to eighteen months depending on the product and the area treated.

Microneedling and Laser Genesis typically need three to six sessions. BBL and MOXI need three or more. Morpheus8 is usually a series of three, and laser hair removal takes six to eight.

Avoid sun exposure, self-tanner, waxing, and retinoids for about a week before. Afterward, use SPF daily, skip heat and heavy workouts for 24 to 48 hours, and let flaking pigment shed on its own.

Yes. We partner with Cherry, CareCredit, and Affirm. Cherry approves up to $50,000, offers true 0% APR plans for qualified applicants, and takes about 60 seconds to apply.

No. Cherry uses a soft credit check to show your options, which does not affect your score. A hard inquiry only occurs if you choose to move forward with certain plans.

You apply in about a minute, see your approved amount and plan options, then choose a term. Payments are automatically drafted, and you can use your approval the same day at VIV.

Plans range from four biweekly payments over six weeks up to 60 months. Shorter terms often carry 0% APR for qualified applicants; longer interest-bearing terms start at 5.99% APR.

Sometimes. Cherry may require a down payment depending on your approval and the plan you select. You'll see the exact amount before you confirm anything.

We accept all major credit cards, debit, HSA and FSA cards for qualifying medical services, and our financing partners. We do not accept personal checks.

Often, for medically necessary services such as hormone therapy, weight loss, labs, and acute care. Elective aesthetic treatments generally are not eligible. Ask us and we'll provide documentation.

Aesthetic treatments are not covered by insurance. VIV is a private-pay practice, which means no referrals or prior authorizations and full pricing transparency before you book.

Yes. Current monthly promotions and event pricing are listed on our promotions page, and members receive standing discounts across the treatment menu.

Yes. We honor manufacturer rewards programs on qualifying injectable treatments, and Allē points can be combined with Cherry payment plans.

Memberships include monthly treatment credit, standing discounts across the menu, priority booking, and member pricing on medical-grade skincare. Tier details are on our memberships page.

If you treat more than two or three times a year, yes — monthly credit plus member pricing typically outweighs the fee. Your provider can compare it against your specific plan.

Pricing varies by tier, from an entry facial-focused plan to a full aesthetic plan with larger monthly credit. Current tier pricing is listed on the memberships page.

Yes, unused credit accumulates on your account so you can bank it toward a larger treatment. Ask us to confirm the rollover window that applies to your tier.

Credit is tied to the member, but many benefits can be applied toward treatments for an immediate family member. We'll confirm exactly what transfers on your tier.

Yes. Memberships run month to month after the initial term. You can pause or cancel with notice before your next billing date, and banked credit stays available.

Yes. Members get first access to the schedule, including release of new laser and injector availability, plus early access to event and promotional pricing.

In most cases yes, though a few manufacturer-funded offers can't be stacked. Our front desk will always apply whichever combination saves you the most.

Membership credit applies across the menu, including injectables and laser treatments, and higher tiers include deeper standing discounts on both.

Enroll at your next visit or ask us to set it up by phone. Billing starts the day you enroll, and your first monthly credit is available immediately.

We ask for 24 hours notice to reschedule or cancel. Same-day cancellations and no-shows may be charged a fee, because your provider's time is reserved exclusively for you.

Call or text us as soon as you know. We'll do our best to keep your appointment, but arrivals more than 15 minutes late may be shortened or rescheduled out of respect for the next patient.

Some longer treatments and provider consultations require a card on file or a deposit to hold the time. Deposits apply to the cost of your treatment.

Treatments and series are non-refundable once performed. Unused sessions in a package can typically be applied toward another service, and unopened retail product is returnable within 14 days.

Tell us. We schedule a complimentary follow-up two weeks after injectables to assess and adjust. For other treatments your provider will review your plan and recommend next steps.

In most cases your consultation fee is credited toward your first treatment when you book. Confirm with our front desk when you schedule.

VIV follows HIPAA requirements for all patient records, photos, and communication. Before-and-after photos are never published without your written consent.

Only with your explicit written permission. Clinical photography is standard for tracking progress, but it stays in your private chart unless you choose to release it.

We ask that you don't bring children to treatment visits. Our treatment rooms use medical devices and sharps, and our team can't supervise children in the lounge.

Yes. Our Victory Park suite is wheelchair accessible with elevator access from the garage. Tell us about any accommodation you need and we'll arrange it before your visit.